Returns & Exchanges at Alvin
We want you to love your home as much as we do, which is why we offer a 30-day return policy on all furniture and decor items in their original condition. If your purchase isn't quite right for your space, we are here to help facilitate a smooth return or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location or schedule a home pickup for larger furniture.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing